<div dir="ltr"><div>Carol--<br></div><div><br></div><div>Were you able to get this situation resolved? DOWNLOAD opens the files in READONLY mode, so there should not be an issue with record locks.</div><div><br></div><div><br></div><div><br></div></div><div class="gmail_extra"><br clear="all"><div><div class="gmail_signature">David Rotman, Ph.D.<br>Associate Vice President for Technology<br>Chief Information Officer<br>Cedarville University<br>251 N. Main Street<br>Cedarville, OH 45314<br><a href="mailto:rotmand@cedarville.edu" target="_blank">rotmand@cedarville.edu</a><br>voice 937-766-7905<br>fax 937-766-8819<div><img src="http://www.cedarville.edu/~/media/Images/Information-Technology/IT-logo-for-signature.jpg"><br></div></div></div>
<br><div class="gmail_quote">On Fri, May 22, 2015 at 9:52 AM, Kobayashi, Carol <span dir="ltr"><<a href="mailto:ckobayashi@agnesscott.edu" target="_blank">ckobayashi@agnesscott.edu</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir="ltr">We have been using DOWNLOAD for years and have never had the problem until very recently. When the DOWNLOAD is running, we occasionally get a Record Lock message. I'm not sure if we have gotten it with other files, but we do get it with STUDENT.ACAD.CRED. The message display every 20 seconds or so and the DOWNLOAD does not continue until the record is no longer locked. <div><div> </div><div>Example: STUDENT.ACAD.CRED - 477299 LOCKED by user 454535(CBURON) Please wait.... </div><div> </div><div>I don't see permission differences on the STUDENT.ACAD.CRED file that would cause this. How do we prevent this?</div><div><br></div><div>Thanks,</div><div>Carol</div><div><br></div>-- <br><div><div dir="ltr"><p><b><i><span style="font-size:10pt;font-family:'Comic Sans MS';color:navy">Carol E.
Kobayashi</span></i></b><span style="font-family:Arial,sans-serif"></span></p>
<p><i><span style="font-size:8pt;font-family:'Comic Sans MS';color:navy">Assistant Director/Administrative Computing System
Manager </span></i></p>
<p><i><span style="font-size:8pt;font-family:'Comic Sans MS';color:navy">Information Technology Services</span></i></p>
<p><i><span style="font-size:8pt;font-family:'Comic Sans MS';color:navy">Agnes Scott College - 141 East College Avenue - Decatur, Georgia
30030</span></i></p>
<p><i><span style="font-size:8pt;font-family:'Comic Sans MS';color:navy">Voice: <a href="tel:%28404%29%20471-6319" value="+14044716319" target="_blank">(404) 471-6319</a> Fax: <a href="tel:%28404%29%20471-6195" value="+14044716195" target="_blank">(404) 471-6195</a></span></i></p>
<p><i><span></span></i></p>
<p><i><span style="font-size:8pt;font-family:'Comic Sans MS';color:navy"> </span></i></p>
<p><span style="font-size:9pt;font-family:'Times New Roman',serif;color:navy"><a href="http://www.agnesscott.edu/" target="_blank"><span style="color:navy">Agnes
Scott College - A liberal arts, women's college in metro Atlanta, Georgia</span></a></span><span style="color:navy"></span></p></div></div>
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